My wife and I had been randomly looking at open houses for months when we met Suzanne, who was hosting one in West LA. Being the friendly, happy person she is, Suzanne struck up a conversation with us and we talked about our wishes and hopes for a future home. Even though we weren't planning on buying anytime soon, we felt that Suzanne was a Realtor we liked and could trust, and we saved her card 'just in case.'

Fast forward a few months, and my wife and I had stumbled upon the perfect house for us. We knew this had to be our next home, but as first-time buyers, we had absolutely no idea where to begin. We contacted Suzanne (who had been sending us listings matching our criteria since we met her), and asked for help. Not only did she walk us through the entire process, she was able to get us pre-approved for a mortgage and help us submit an offer within a day! It was more than we could have hoped for, but Suzanne didn't stop there - she helped us through the entire bidding process (which was quite crowded with other offers), and with her help and advice we were able to make our offer stand out amongst the others. She helped us navigate a very short escrow period, quickly answering every question we had and calming much of the anxiety that comes with such a major purchase. We've been living in our dream home for almost two years now, and we have Suzanne to thank for it!

My wife and I had been randomly looking at open houses for months when we met Suzanne, who was hosting one in West LA. Being the friendly, happy person she is, Suzanne struck up a conversation with us and we talked about our wishes and hopes for a future home. Even though we weren't planning on buying anytime soon, we felt that Suzanne was a Realtor we liked and could trust, and we saved her card 'just in case.'

Suzanne's commitment to her clients was evident from the moment we met her. My wife and I still keep in regular contact with her, not just as homeowners who still have questions for their realtor, but also as friends at the occasional dinner party! We can't recommend Suzanne Chai highly enough.

- Nick Tully and Christina Celi, Westchester, CA

As two working parents of young children, the idea of putting our condo on the market while in the process of buying a new house was daunting. It is fair to say that we could not have done it successfully without the help and guidance of Suzanne Chai.

Not only did Suzanne help walk us through the details of purchasing a home, but she was full of recommendations for professionals to do everything from painting to inspecting. She helped us through the back and forth of negotiating a lower price. Her commitment didn’t end after the sale went through. When we needed someone to oversee work while we were out of town, she volunteered.

- Yael and Eric Friedman, Los Angeles, CA

We bought our first home with the help of Suzanne. Since we were buying and relocating, it would have been an overwhelming task if it had not been for Suzanne. She assisted us in every step of the way. We identified our dream home, but many others also wanted it and the home went into a multiple offer situation. We were very nervous about getting into a bidding war, but Suzanne calmly guided us to submit a reasonable figure that threaded the needle perfectly, winning us the condo without going over the appraisal amount. Suzanne is a true professional who cares about her clients; she was available and responsive to all of our questions before, during, and even now two years after closing. When we are ready for our next home, we will definitely be looking for Suzanne and her amazing service again!

- Courtney and Stace Peterson, Santa Monica, CA

We have lived in our house for more than 40 years. We raised our family there. Suzanne respected our privacy and the memories we have built. Her advice in getting the house ready to list was invaluable. We have not bought or sold a house for so long that we had no idea where to begin. Suzanne worked so hard and conducted herself so professionally that our neighbors, who visited the weekend open houses, raved about her. They were very impressed. In fact, word got out and a neighbor from a couple of blocks away immediately came to meet Suzanne. They were looking for a house for a family member who was relocating from the Bay Area. We were delighted that Suzanne told us about it and she also presented two other offers received within 48 hours of listing our house. In the end, we decided to sell it to our neighbor. Suzanne got us $25,000 more in profit than we could hope for. My wife and I learned to love Suzanne like a daughter. She is simply marvelous. Thank you for all your help and please come to visit us at our modest apartment. We want to meet your daughters, they are so lucky to have you as their mommy.

- Mr. and Mrs. Lam, Silverlake

Suzanne, thank you so much for getting us more money for our house than we could ever imagine. Your confidence and sense of humor put us at ease from the moment we sat down to talk about selling our house. You took our stress away. The transition from selling and buying concurrently was so smooth. You were absolutely right! By making a small investment in staging our house, we sold it much quicker than we thought it would take. That enabled us to put an offer on a new house right away. We didn’t know how you did it but you got our offer on the first house we saw accepted. We heard so many multiple offer and bidding war stories that we didn’t think we could be successful on our first try. Bravo. We already told our friends and family that they have to call you when they want to sell/buy. Good luck with everything, Suzanne.

- B. Blackman, Glassell Park, CA   

You found us the perfect property for our investment portfolio. We put you on a quest for a duplex and you over deliver by getting us a two houses on a lot. The return on investment generated by Perlita is more than we expected. You'll be getting our call when we are ready to acquire another property.

- Dick and Betty Oxford, Los Feliz, CA